Service & Parts

Manufacturer Warranty

All Stigma® machines have a 12 month guarantee from date of purchase. Stigma® will repair manufacturing faults of the machines free of charge within 1 year from date of purchase.

Excluded from guarantee are wear parts caused by normal use. The motor is generally not covered by warranty because of the many factors that have influence on the lifespan of a motor when it was in use and a manufacturing fault ( malfunction from the beginning ) can be excluded.

We refer to our extremely high standard of quality production and end-control and the many external influences that can harm the functionality and that cannot be controlled by the manufacturer.

Please note that poor quality power supplies may reduce the lifespan of the motor. It is very important that “clean” electricity without fluctuations is provided at all times.

Also excess voltage will damage the motor. The use of the correct lubricant is very important as well…

Defects deriving from the use of force; wrong cabling; electrical or mechanical overloading from natural wear and tear or not following our instructions are not covered by warranty.

This is also the case when the machine is not cared for properly, when it felt down and became damaged or when it is used wrong ( wrong lubricant like oil, for example, or other liquids that run to the motor while spraying the machine with disinfection etc.

Spare Parts

Stigma® offers service and spare parts at reasonable prices. We will service / repair our machines at our workshop as economically as possible for the below cost prices for spare parts and a minimal charge (10 Euro) as repair service charge for each machine & shipping.

Stigma® will also continue, in long term view of course, to provide full service (including spare parts and repairs) also for machine models that are not in program (production) anymore.

Hyper Machine (V1 – V3)

Motor 69 Euro

Swash – Plate with bearings plus needle pin & adjusting screw 24 Euro

Bizarre V2 – Machine

Motor 69 Euro

Piston with needle pin & all its parts (complete) 26 Euro

Stroke Excenter with bearing 17 Euro > also available to purchase from our distributors!

Needle-bar stabilizer (complete) 22 EUR

Fly machine

Autoclavable Glide – Piston with needle pin & adjusting screw 29 Euro

Fly Motor

“Fly” motors (complete with housing) and their stroke excenter will be available to purchase from our distributors!

Engine (just motor without the housing) Motor 69 Euro

Stroke Excenter with bearing 17 Euro

Bizarre V1 – Machine

Motor 69 Euro

Glide – Piston with needle pin & adjusting screw 19 Euro

Connecting Rod with Excenter & Bearing 17 Euro

VooDoo Machine

Motor 69 Euro

Armature Bar with Bearings 19 Euro

Connecting Rod with Excenter & Bearing 17 Euro

Inferno Machine

Motor 69

EuroGlide – Piston with needle pin 19 Euro

Excenter with Bearing 12 Euro

Tyranno Machine

Motor 69 Euro

Glide – Piston with connecting Rod 19 Euro

Excenter with Bearing 12 Euro

White Teflon glide 9 Euro

Tube with needle guide 9 Euro