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Stigma® is offering service and spare parts at reasonable prices. We will service /repair our machines at our workshop as economically as possible for the below cost prices for spare parts and a minimal charge ( 10 Euro ) as repair service charge for each machine & shipping.
Spare Parts
Fly machine
Autoclavable Glide – Piston with needle pin & adjusting screw 29 Euro
Motor – Engine (for the Fly)
Motor 69 Euro
Stroke Excenter with bearing 15 Euro
Hyper Machine
Motor 69 Euro
Swash – Plate with bearings plus needle pin & adjusting screw 24 Euro
Bizarre – Machine
Motor 69 Euro
Glide – Piston with needle pin & adjusting screw 19 Euro
Connecting Rod with Excenter & Bearing 17 Euro
Bizarre V2 – Machine
Motor 69 Euro
Piston with needle pin & all its parts (complete) 26 Euro
Stroke Excenter with bearing 15 Euro
Needle-bar stabilizer (complete) 22 Euro
VooDoo – Machine
Motor 69 Euro
Armature Bar with Bearings 19 Euro
Connecting Rod with Excenter & Bearing 17 Euro
Inferno – Machine
Motor 69 Euro
Glide – Piston with needle pin 19 Euro
Excenter with Bearing 12 Euro
Tyranno – Machine
Motor 69 Euro
Glide – Piston with connecting Rod 19 Euro
Excenter with Bearing 12 Euro
White Teflon glide 9 Euro
Tube with needle guide 9 Euro
Warranty ( general info )
All Stigma® machines have a 12 month guarantee from date of purchase. Stigma® will repair manufacturing faults of the machines free of charge within 1 year from date of purchase.
Excluded from guarantee are wear parts caused by normal use. The motor is generally not covered by warranty because of the many factors that have influence on the lifespan of a motor when it was in use and a manufacturing fault ( malfunction from the beginning ) can be excluded.
We refer to our extremely high standard of quality production and end-control and the many external influences that can harm the functionality and that cannot be controlled by the manufacturer.
Please note that poor quality power supplies may reduce the lifespan of the motor. It is very important that "clean" electricity without fluctuations is provided at all times.
Also excess voltage will damage the motor. The use of the correct lubricant is very important as well...
Defects deriving from the use of force; wrong cabling; electrical or mechanical overloading from natural wear and tear or not following our instructions are not covered by warranty.
This is also the case when the machine is not cared for properly, when it felt down and became damaged or when it is used wrong ( wrong lubricant like oil, for example, or other liquids that run to the motor while spraying the machine with disinfection etc. ).
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