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SERVICE F.A.Q USING A ROTARY CONTACT E - SHOPS
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  WE DO NOT SELL OUR MACHINES DIRECTLY
PLEASE CONTACT OUR DISTRIBUTORS

FOR A GENERAL QUESTION, DEALER INQUIRY AND PUBLIC RELATION
PLEASE CONTACT OUR MARKETING AND DISTRIBUTION MANAGEMENT

This contact form is ONLY for technical support and technical service provided directly from Stigma® !

> Our distributors can only give very limited technical advice and are NOT responsible for technical questions, do NOT offer spare parts or repairs.
Please use the contact link below to get directly in touch with us, without detours, to guarantee fast and professional technical support.
We are the constructors and manufacturers of our machines and experienced tattoo artists. Only we can provide technical service to your satisfaction.
> Unlike other companies we always answer a.s.a.p., guaranteed within 2 days. When you have not received an reply, please check your SPAM folder first !
If our email is not at your SPAM, try to contact again with another email address as often our emails are rejected by your domain.

 
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  • For first trouble shoot (power supply is turning off and others) Read first:
    1. The manual that came with your machine.
    2. FAQ at our website.
    3. Service / spare parts / warranty link.

    When machines do not bring the desired power or have variations in the run the reasons are mostly the same:
    Clip cord with bad, thin cable, bad-quality foot switch and power supply units.
    With a high-quality, flexible AWG 22 Silicone RCA cable for example you have a way better tension transference than with clip cord.
    Finally a good footswitch with a thick cable helps to eradicate weak spots that have impact on the performance of a machine.
    > Before contacting Stigma®`s technical support: Please check and make sure that all the other equipment that you are using together with your Stigma® machine is functioning correctly, respectively is appropriate.

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